What information do we collect?

We may collect personal information when you:

• Create an account
• Complete account verification
• Fund your investment wallet
• Submit a withdrawal request
• Contact our support team
• Use any of our investment services

The information we may collect includes:

• Full name
• Email address
• Country of residence
• Proof of identity
• Cryptocurrency wallet addresses used for deposits and withdrawals

You may browse certain areas of our website without providing personal information.

How do we protect your information?

XelisFi implements industry-standard security measures designed to help protect your personal information and digital assets. These measures may include:

• Secure Socket Layer (SSL) encryption
• Encrypted data transmission
• Account authentication procedures
• Secure server infrastructure
• Transaction monitoring and verification systems
• Optional two-factor authentication (2FA), where available

While no online system can guarantee absolute security, we continuously work to maintain a secure environment for all users.

Do we disclose any information to outside parties?

We do not sell, trade, rent, or share your personal information with third parties for marketing purposes.

We may share limited information only when necessary to:

• Provide and maintain our services
• Process transactions and perform security checks
• Comply with applicable laws and regulations
• Protect the rights, property, or safety of XelisFi, our users, or the public

Any third-party service providers we work with are expected to keep your information confidential and use it only for authorized business purposes.

Children’s Online Privacy Protection

XelisFi is intended for individuals who are 16 years of age or older. We do not knowingly collect personal information from anyone under the age of 16. If we become aware that such information has been provided, we will take appropriate steps to remove it from our systems.

Changes to our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, security practices, or legal requirements.

Any updates will be posted on this page, and the revised version will become effective upon publication. We encourage users to review this page periodically to stay informed about how we handle and protect their information.

How long do we retain your information?

We retain your personal information for as long as reasonably necessary to:

• Maintain your account
• Provide our investment services
• Comply with legal, regulatory, and security obligations
• Resolve disputes
• Enforce our platform policies

If you close your account, certain records may be retained for a reasonable period where required by applicable law or for legitimate business, compliance, fraud-prevention, or security purposes.

What we don’t do with your data

XelisFi will not:

• Sell your personal information to advertisers
• Share your data with unrelated companies for promotional purposes
• Publish your private account information
• Expose your wallet or transaction details to unauthorized parties

Your information is used to operate, secure, maintain, and improve the XelisFi platform and to provide the services available through your account.

Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Keep you logged into your account
• Remember your preferences
• Improve website performance
• Analyze platform usage and user experience
• Enhance security and fraud prevention

You can control or disable cookies through your browser settings. However, some features of the platform may not function properly if cookies are disabled.

Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data where applicable
• Withdraw consent for certain communications
• Request information about how your personal data is processed

To make a privacy-related request, please contact our online support team.